Frequently Asked Questions
Everything you need to know about the art of the game.
How long does it take to ship my order?
Standard in-stock items typically ship within 3-5 business days. For limited edition drops and custom equipment, please refer to the specific lead times listed on the product page.
What is your return policy on limited edition items?
Due to the exclusive nature of our releases, limited edition items are final sale. For standard stock, we offer a 30-day window for returns provided the item is in its original, unused condition.
Are your baseball gloves game-ready out of the box?
Our professional-grade steerhide and kip leathers are designed for durability and performance. While they arrive with a firm feel, they are engineered for a relatively quick break-in period tailored to your hand shape.
Do you offer international shipping?
Yes, we ship our gear worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
How can I track my order?
Once your order has been processed and scanned by the carrier, you will receive an automated email containing your tracking number and a link to monitor the delivery progress.
Can I cancel a pre-order?
Pre-orders can be cancelled for a full refund within 24 hours of purchase. After that period, the item enters our production queue and cannot be cancelled or modified.